Frequently Asked Questions
Everything you need to know before, during, and after your visit to Uniq — answered clearly and without the runaround.
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General Massage Questions
Sessions are available in 30, 60, 90, and 120-minute durations, with multi-hour options available. All sessions include complimentary hot stones. We recommend 90 minutes for most therapeutic goals — it gives your therapist enough time to assess your body and address priority areas thoroughly.
Yes. Every massage therapist at Uniq is fully licensed by the State of Texas and carefully selected for their skill, professionalism, and client-centered approach. Licensing is confirmed and maintained — no exceptions.
You undress to your comfort level — most guests undress completely, but you're welcome to keep underwear on. You'll be draped with linens throughout the session and only the area being actively worked on will be exposed at any time. Your comfort and privacy are always the priority.
Your therapist will confirm your pressure preference before starting — light, medium, firm, or deep. This isn't a formality; it shapes the entire session. Your therapist will also check in during the massage and adjust if anything feels too much or not enough. Always speak up — our therapists welcome the feedback.
Yes. Complimentary hot stones are included with every session at Uniq at no extra charge — no add-on needed. Your therapist uses them to warm muscle tissue and enhance the depth of the work. It's simply how we do things.
Yes. If you've had a great experience with a particular therapist and want to book with them again, you can request them when booking. We'll do our best to accommodate based on availability. We recommend booking a few days ahead to secure your preferred therapist.
Arrive 10–15 minutes early to check in and settle in before your session. Avoid heavy meals 1–2 hours beforehand. Come ready to communicate — the more your therapist knows about what you're dealing with, the better they can tailor the session. Everything else, we'll take care of.
We offer Swedish, deep tissue, sports, Thai, Lomi Lomi, couples, four hands, prenatal, and foot massage — along with a full range of enhancements. All services are available in multiple session lengths, seven days a week, 9:30 AM to 9:30 PM.
Booking & Policy Questions
The easiest way to book is online — select your service, session length, preferred date and time, and any enhancements. You'll receive instant confirmation. You can also call us directly at (972) 272-5888 if you prefer to book by phone.
We require 24 hours notice to cancel or reschedule your appointment. Cancellations made with less than 24 hours notice, or no-shows, may be subject to a 50% service charge. If you need to reschedule same-day, give us a call — we'll do our best to work with you based on availability.
We're open Monday through Sunday, 9:30 AM to 9:30 PM. Online booking is available 24/7 — so even if we're closed, you can secure your appointment for any upcoming day.
We accept cash, credit card, debit card, and Zelle. Gift cards purchased through Uniq can also be redeemed at checkout. Payment is collected at the time of service.
Yes. Gift cards are available in any amount and can be purchased online or in studio. They can be used toward any massage service, session length, or enhancement and never expire. Digital delivery is available — sent instantly to the recipient's email.
We're located at 5975 Ridgeline Dr #200 in McKinney, TX 75070 — near Craig Ranch and Stonebridge Ranch. Free parking is available on-site. Visit our Contact page for directions and a map.
Enhancement Questions
We offer Herbal Pain Relief Oil ($15), CBD Oil ($15), Sesame Oil ($15), Aromatherapy ($10), Heating Pad ($10), Exfoliation ($15), Gua Sha ($25), Cupping ($25), and Herbal Compress Ball ($15). Hot stones are included complimentary with every session at no extra charge — no add-on needed.
Enhancements are selected at the time of booking — online or by phone. Choosing them in advance ensures your therapist is prepared and can integrate the add-ons seamlessly into your session rather than rushing them at the end.
Absolutely. There’s no limit to how many enhancements you can add to a single session. Many clients combine two or three — such as aromatherapy, CBD oil, and Herbal Compress Balls — to create a more personalized experience. Complimentary hot stones are already included with every massage at no additional cost. Your therapist will incorporate each enhancement seamlessly during your session.
For deep muscle tension, cupping therapy and CBD oil are both highly effective. Cupping creates suction that lifts and separates tissue, while CBD oil reduces inflammation at the tissue level. Warming pads are also a strong choice to prepare tight muscles before the massage begins. If you're unsure, give us a call and we'll help you choose.
Cupping can leave temporary circular marks on the skin where the cups were applied. These are not bruises — they're caused by increased blood flow to the surface and typically fade within a few days. If you have an event or occasion where visible marks would be a concern, plan accordingly or let your therapist know.
No. The CBD oil we use is applied topically and contains no THC — there are no psychoactive effects. It works locally at the tissue level to support muscle relief and reduce inflammation in the areas where it's applied.
Couples Massage Questions
A couples massage is a shared experience where two guests receive massages simultaneously in the same private room — each with their own licensed therapist and their own massage bed. Both guests choose their own pressure level and massage style independently.
Yes — completely independently. A Swedish massage is the default massage style included with couples sessions. One guest can enjoy a relaxing Swedish massage while the other upgrades to a different modality, such as Deep Tissue or Thai, in the same room at the same time with their own dedicated therapist. If a specialty massage is selected, an additional upgrade charge will apply for that guest.
Not at all. Couples massage is for any two people — partners, friends, family members, or colleagues. It's a popular option for mother-daughter outings, birthday experiences, and any occasion where two people want to enjoy a massage together.
Yes — both guests are scheduled together to ensure the same private room and both therapists are available simultaneously. When booking, select the couples massage option for both guests at the same time. If you have questions about availability, call us and we'll help coordinate.
They're completely different experiences. Couples massage is for two guests receiving separate massages in the same room. Four hands massage is for a single guest receiving a massage from two therapists working simultaneously — both focused entirely on one person. The four hands experience delivers twice the therapeutic benefit in the same session time.
Yes. Each guest selects their own enhancements independently at the time of booking. One person can add cupping therapy while the other adds aromatherapy — or both can choose different combinations entirely. Hot stones are included for both guests at no charge.